I had a potential client that asked me to stop by their office for a consultation on redesigning their current website. When she offered to show me her current site this is what she did (and I wish I was exaggerating): opened Internet Explorer which defaulted to google.com, and in the Google search field, she typed in “Yahoo.com”, clicked search, and in the results, clicked the Yahoo.com paid ad, then, in Yahoo’s search box, entered her website’s URL, clicked search, and in Yahoo’s results, clicked the third link from the top.
Me: Do you do this every time?
Client: How else do you expect me to find my website!?
